Effective date: March 15th, 2024
The PompHouse – ET Razkosh, Ivan Ivanov (hereinafter “we”, “us”, or “our”), VAT Number BG831490282, registered in Sofia 1434, kv. Simeonovo, ul. 58-ma #3A, Bulgaria.
This Privacy Policy explains how we collect, use and protect your personal data when you visit www.thepomphouse.com.
By using our website, you agree to the practices described here.
1. Information We Collect
We may collect the following information:
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Contact details: name, email, phone, address
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Order information: billing/shipping address, payment details
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Technical data: IP address, browser type, pages visited
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Cookies and usage data
2. How We Use Your Data
We use your personal data to:
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Process and ship your orders
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Provide customer support
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Improve our website and services
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Send newsletters or promotional emails (only if you consent)
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Comply with legal obligations
3. Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies through your browser settings.
4. Legal Basis (GDPR)
We process your data on the following grounds:
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To fulfill a contract with you (e.g. shipping your order)
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With your consent (e.g. newsletters)
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To comply with legal obligations
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To pursue legitimate interests (website security, analytics, marketing)
5. Data Retention
We keep your data only as long as necessary to provide our services and comply with legal requirements.
6. Sharing Your Data
We may share your information with trusted third parties only when necessary, such as:
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Payment processors (e.g. Stripe)
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Shipping providers
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Analytics and advertising partners (e.g. Google, Meta, Hotjar)
These partners are contractually obligated to protect your data.
7. International Transfers
Your information may be processed outside the EU (e.g. servers in the USA). We take all reasonable steps to ensure adequate protection of your data in line with GDPR.
8. Your Rights (GDPR)
As an EU resident, you have the right to:
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Access, correct or delete your data
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Object to processing or request restrictions
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Receive a copy of your data (data portability)
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Withdraw consent at any time
To exercise these rights, contact us at admin@thepomphouse.com.
9. Children’s Privacy
We do not knowingly collect data from individuals under 18 years old. If you believe your child has provided us with data, please contact us and we will delete it.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns, you can reach us at:
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Email: admin@thepomphouse.com
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Post: ET Razkosh – Ivan Ivanov, Sofia 1434, kv. Simeonovo, ul. 58-ma #3A, Bulgaria